Privacy Policy

Last Updated: December 26, 2024

Your privacy is important to us. This Privacy Policy outlines how Ottofiler ("we," "our," or "us") collects, uses, and protects your personal information when you use our services (the "Service"). By using the Service, you agree to the practices described in this policy.

1. Information We Collect

We collect the following types of personal information to provide and improve our Service:

• Personal Details: Name, address, email address, phone number, and other details necessary for generating forms.
• Form Data: Information you provide for form generation, such as case details or other personal information.
• Account Information: Login credentials (managed securely via Clerk).
• Payment Information: Payment details are processed securely by Stripe. We do not store your full payment information.
• Technical Information: IP address, browser type, operating system, and usage data for performance monitoring and security purposes.

2. How We Use Your Information

• To generate the forms you request.
• To process payments and provide billing information.
• To communicate with you about your account, service updates, or generated forms.
• To ensure the security and integrity of our Service.
• To comply with legal obligations.

3. How We Share Your Information

We do not sell your personal information. However, we may share your information in the following cases:

• Service Providers: We use trusted third-party providers such as Stripe (for payments) and Clerk (for authentication).
• Legal Obligations: If required by law, we may disclose your information to comply with legal processes or enforce our Terms of Service.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new entity.

4. Data Retention

We retain your personal information for as long as necessary to provide the Service or as required by law. You may request deletion of your personal data at any time by contacting us at [email protected].

5. Your Rights

You have the following rights regarding your personal information:

• To access and update your personal information.
• To request deletion of your personal data.
• To withdraw consent where applicable (e.g., for marketing communications).

To exercise your rights, contact us at [email protected].

6. Security

We implement appropriate technical and organizational measures to protect your information from unauthorized access, loss, or misuse. However, no system is completely secure, and we cannot guarantee absolute security.

7. International Users

The Service is accessible worldwide. By using the Service, you acknowledge that your personal information may be processed in Canada or other jurisdictions where our servers are located.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page, and the "Last Updated" date will be revised. Your continued use of the Service constitutes your acceptance of the updated policy.

9. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at: [email protected].